Quality Statement
It is our policy to deliver ‘Total Satisfaction’, quality products on time meeting all applicable Customer requirements. We continually improve to prevent defects, reduce costs, and increase value.
To provide this level of manufacturing quality, we employ a four-part strategy – derived with respect to the John King Group Quality Objectives:
A Quality-focused Culture.
From our front-line workforce to top management team, top-rate quality and customer satisfaction are critical parts of the culture of Precision Chains Ltd meeting and exceeding the demands of the current marketplace.
A Stable and Experienced Workforce.
Our workforce features very low turnover and we are proactive in ensuring this remains true. We support continuous education and make skills upgrading a critical job requirement for each of our team. Cross-training to meet the exciting variety of products that we develop also fosters a satisfied workforce with interesting work.
BS EN ISO 9001:2015 Registration.
Key elements of our business management system include rigorous processes for understanding customer needs, careful control of customer-supplied and other materials, and diligently managed inspection & release processes. Consistent quality can only be achieved by applying control at each stage from receipt of orders to dispatch of product including post-delivery activities. Control will be applied in accordance with our written Quality Manual and associated Procedures which have been prepared to ensure compliance with the requirements of BS EN ISO 9001:2015.
A Focus on Measurement and Continuous Improvement.
A comprehensive system for measuring our performance on manufacturing quality and proactively taking steps to drive continuous improvement rounds out our strategy for quality.